We carefully monitor the weather using technology including but not limited to lightning detection devices. Rain will not stop instruction, but heavy rain and/or lightning in close proximity will result in the lesson being canceled for our outdoor summer classes. For our indoor weekly summer classes, our lessons at the Comfort Inn will continue as […]
Since our lessons run consecutively, there may not always be time before or after your swimmer’s lesson to speak directly with the instructor. If you’re interested in communicating with your swimmer’s instructor, then please email or call us! If you reach us at a time that we’re unavailable, leave a message and we will get […]
The following are not permitted on any of the Swim Waco premises: Smoking, vaping, alcohol Glass containers Pets Running, skateboarding, or roller skating Profanity
In the event that a group class is scheduled and there are 2 or less students in the class, please understand you might be required to switch times to properly fill classes. If you wish to stay in the time slot after management informs you of the need to move, you will be required to […]
Before beginning lessons, all swimmers must have a Medical Release form on file. This information will be shared ONLY with the people directly responsible for your swimmer’s care (Ex. the instructor or any applicable staff members). To best serve our special needs and special care swimmers, our staff must be made aware of as much […]
Your child’s instructor is here waiting for you at your scheduled time and making sure your class is the best possible environment for your swimmer, so we do not encourage makeups! However, we also care about the health of our swimmers – so if your child is sick, please do not bring your child. If […]
For summer sessions held at our outdoor host homes, we have a drop-off policy since we teach in neighborhoods and do not have enough parking to let parents stay and watch every day. Each day, you’ll drive up to the house, bring your child to the front lawn to their instructor and then get back […]
No monetary refunds will be given. If you need to drop a class for some unforeseen reason, you must notify us by email or text at least 15 days before the start of a fast-track session in order to receive credit on your Swim Kids Waco account. That credit can be used toward future tuition […]
1. Once payment has been received, you are committed to that payment period. We do not provide partial refunds for withdrawing in the middle of a payment period.
